How to Reset Hikvision NVR Admin Password: A Step-by-Step Guide for Professionals

As a global leader in video surveillance solutions, Hikvision NVRs (Network Video Recorders) are widely trusted for their reliability. However, forgetting the admin password can disrupt operations. This guide provides a professional walkthrough to reset Hikvision NVR admin password, with verified methods and official resources.

Step 1: Prepare Tools and Environment

Required Tools

A Windows PC or laptop connected to the same local network as the NVR.
Ensure the NVR and PC share a router or switch (wired/wireless).
Disable firewalls/antivirus software temporarily to avoid conflicts.

Step 2: Use Hikvision’s Official Tools for Password Reset

Choose one of the following Hikvision-approved tools based on your scenario:

Option A: Hikvision Tools Suite (Recommended)

Download Hikvision Tools:

Hikvision Device Manager (HDM): International version for device discovery and password reset. (Download link)
SADP Tool: Legacy but effective for older NVR models. (Download link)

Reset Process:

Open the tool and scan for the NVR on your network.
Select the device, click Forgot Password, and generate a QR code or XML file.
Follow the on-screen prompts to upload the file or scan the QR code via Hikvision’s Global Support Portal for a security code.

Option B: 400 Password Reset Assistant

Designed for newer NVRs (e.g., NVR4.0):

Download the tool from Hikvision Global Support.
Connect the NVR and PC to the same network.
Select the device, generate a QR code, and use Hikvision’s Cloud-Based Password Reset Service via the portal.

Step 3: Post-Reset Best Practices

Set a Strong Password: Hikvision requires 8–16 characters with uppercase letters, numbers, and symbols.
Document Credentials: Store passwords securely to avoid future lockouts.
Update Firmware: Ensure your NVR runs the latest firmware for enhanced security.

Common Issues and Solutions

Tool Fails to Detect NVR:

Verify network connectivity (e.g., IP conflicts, subnet mismatches).
Temporarily disable wireless connections and use a direct Ethernet link.

QR Code Not Working:

Reboot the NVR and regenerate the code.
Use XML file export/import as a fallback.

Why Choose VIKYLIN for Hikvision Solutions?

At VIKYLIN, we specialize in wholesale Hikvision cameras and NVRs, offering:

24/7 Technical Support: Expert assistance for complex resets or system upgrades.
Bulk Procurement Discounts: Competitive pricing for enterprises.
Customized Surveillance Solutions: Tailored to your security needs.

Contact VIKYLIN today for a quote: global@vikylin.com