Surveillance FAQ

Efficient assistance for your security camera.

Frequently Asked Questions

VIKYLIN has been selling security cameras for almost 10 years and is one of the most trusted names in the security camera system industry. We are known worldwide for our top-quality security products, ease-of-installation, and affordable prices.

VIKYLIN has head offices Building B, Hongchouyuan Cross-border Park, Dalang street, Longhua District, Shenzhen, Guangdong, China. We also have product warehouses in Shenzhen, American and Austrila, VIKYLIN owns a 500 square meter camera factory in Shenzhen.

VIKYLIN sells products through our website. If necessary, you can contact our customer service. VIKYLIN security cameras have been sold to more than 100 countries, you can shop our products on Amazon, AliExpress, and eBay.

VIKYLIN security cameras use cutting-edge technology to ensure high-quality recordings and long-range night vision capabilities. They are also fully weatherproof and vandal-resistant for year-round protection. The vast majority of our cameras feature 4K image sensors, wide angle lenses, digital noise reduction, and WDR imaging to provide customers with useful evidence should an incident occur on your property. We also offer plenty of specialty security cameras like PTZ (Pan-Tilt-Zoom), IK10 vandal-proof, and audio cameras to suit individual customer needs.

The delivery time of our standard shipping process averages between 5~8 business days. Expedited options are available for a faster shipping time. All orders are shipped by UPS. “In stock” items will typically be shipped within one business day. Items on back order may take additional time to ship.

Explore below listed answers to find solutions, If you can’t find what you’re looking for, don’t hesitate to reach out to our support team for assistance.

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Customer Reviews

I must say that Vikylin's customer support is very decent and prompt to respond, considering the hour differential from China, completely satisfied...
CyberGuy
Great 8MP camera that is compatible to Hikvision. It is branded with a different company and has a generic software interface. The 8MP resolution is amazing.
Graham Mc Bain
I bought a set and put it at the door of my home. The picture is very clear during the day and at night. Can be connected to a mobile phone for easy viewing.
Andriyko Podilnyk
I bought and installed two of these cameras in the spring of 2019. Both of them are still going strong. PTZ functionality has worked flawlessly even during extreme heat and cold.
Hian Oliveira
I have really come to LOVE this security camera. It alerts you on your phone wherever you are if someone enters your home or room. This is the primary thing I wanted.
Guilherme Stecanella